• Refund policy

Refund policy

Refund & Return Policy (7 Days)

We have a 7-day return policy, which means you have 7 days after receiving your item to request a refund or replacement.

Eligibility for Return / Refund

To be eligible for a return or refund:

  • The item must be unused, unworn, and in the original packaging

  • The item must be in the same condition as received

  • Proof of purchase (order ID or receipt) is required

How to Start a Refund or Replacement

To initiate a refund or replacement request, please contact us at:
📧 support@styluxetrend.com

⚠️ Important:
Please do not send the product back without contacting us first.
Returns sent without prior approval will not be accepted.

Once your request is approved, we will share further instructions.

Damaged, Defective, or Wrong Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with clear photos or video proof, and we will resolve the issue.

Non-Returnable Items

The following items are non-returnable:

  • Personal care & hygiene products

  • Customized or personalized items

  • Sale or discounted items

  • Gift cards

Refund Process

  • Once approved, refunds will be processed to the original payment method

  • Refunds are completed within 7–10 business days

  • For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or wallet, as applicable

If you do not receive your refund after approval, please contact us at:
📧 support@styluxetrend.com

Important Note

  • This policy applies to India orders

  • The return/refund period is strictly 7 days

  • The company reserves the right to update this policy at any time